It runs rampant at business networking events: the use of upward inflections when folks introduce themselves and their businesses.
“Hi, I’m insert name here? … and I own Acme Company? We offer this and that?…. and would love to handle your next project?”
Really? Are you sure? Because I’m not.
When you end a sentence or phrase with an upward inflection you sound as though you need someone’s approval to continue. It also tends to leave a question in the mind of the listener. No surprise there. It’s how we ask most questions – ending with an upward inflection. But when you’re sharing information or delivering a message, it is important to project a belief that what you have to say is valuable.
Using downward inflections at the end of phrases conveys confidence and control. You sound as though you believe your advice and your ideas will benefit those that hear them. There are even some instances when ending a question with a downward inflection sounds better, such as when the question demands a yes or no answer. Test it out. See what works best for the situation.
Not sure if you’re guilty of Speaking Up?
Try recording yourself the next time you speak at a meeting, on a conference call, or at a networking event. Place your phone or iPad in record mode and discreetly set it aside to capture the audio. (It doesn’t matter what the camera sees, it’s your voice you want to hear.)
Work on this essential part of your image. Be more aware of what your voice is saying about you and your message and improve your effectiveness whenever you speak.
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